Privacy Policy

Effective Date: 18 March 2025

Last Updated: 18 March 2025

1. Introduction

Neura+ (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with UK data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (www.neuraconsulting.co.uk) or use our services.

By using our website and services, you agree to the practices outlined in this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information:


2.1 Information You Provide to Us

  • • Contact details (name, email address, phone number) when you fill out forms or sign up for services.

  • • Business information if you inquire about partnerships or consulting.

  • • Payment details when purchasing services (processed securely by third-party providers).

  • • Communications via email, live chat, or customer support.

2.2 Information We Collect Automatically

  • • Device & Browser Data: IP address, browser type, and device information.

  • • Usage Data: Pages visited, time spent on our site, and navigation patterns.

  • • Cookies & Tracking: We use cookies for analytics and a better user experience.

2.3 Information from Third Parties

We may receive data from third-party platforms such as social media, advertising partners, or analytics tools.

3. Legal Basis for Processing Personal Data (UK GDPR Compliance)

Under the UK GDPR, we must have a lawful basis to process your personal data. We rely on the following bases:

• Legitimate Interests – To improve our services, communicate with you, and analyze website usage.

• Consent – When you subscribe to our emails or accept cookies.

• Contractual Obligation – To provide services you have requested.

• Legal Compliance – When required by law.

4. How We Use Your Information

We use your personal data to:

  • • Provide and improve our services.

  • • Respond to inquiries and send updates.

  • • Analyze website traffic and user engagement.

  • • Comply with legal obligations and prevent fraud.

We do not sell your personal information.

5. How We Store & Protect Your Data

We implement security measures to protect your data, including:

  • • Encryption for secure data transmission.

  • • Access controls to limit data exposure.

  • • Regular security audits to prevent breaches.

Your data is stored securely within Squarespace.

6. Sharing Your Information

We may share your data in the following cases:

• Service Providers: We use third parties (e.g., payment processors, analytics providers).

• Legal Compliance: If required by UK law enforcement or regulatory authorities.

• Business Transfers: If Neura+ undergoes a merger, acquisition, or restructuring.

We do not sell or rent personal data.

7. Your Rights Under UK GDPR

As a UK-based company, you have the following rights under the UK GDPR:

  • • Right to Access – Request a copy of your personal data.

  • • Right to Rectification – Request corrections to inaccurate data.

  • • Right to Erasure (“Right to be Forgotten”) – Request deletion of your personal data.

  • • Right to Restrict Processing – Limit how we use your data.

  • • Right to Data Portability – Transfer your data to another service provider.

  • • Right to Object – Object to processing based on legitimate interests.

  • • Right to Withdraw Consent – If processing is based on consent, you can withdraw it anytime.

To exercise these rights, contact us at diane@neuraconsulting.co.uk

8. Cookies & Tracking Technologies

We use cookies for:

  • • Website analytics

  • • Improving user experience

  • • Marketing and retargeting

You can manage cookie preferences via your browser settings or our cookie consent banner.

9. International Data Transfers

As a UK-based company, your data may be transferred outside the UK to service providers in the EU, US, or other jurisdictions. When this happens, we ensure appropriate safeguards, such as:

  • • UK GDPR-approved Standard Contractual Clauses (SCCs)

  • • UK-EU Adequacy Decisions (if applicable)

10. Data Retention

We retain personal data only as long as necessary for legal and operational purposes. Data is securely deleted when no longer needed.

11. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page, and significant updates may be communicated via email.